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Cardiff has a strong tradition of welcoming people to its city and a rich cultural heritage that supports sanctuary seekers.

There are already many social and cultural events and activities that bring local people and sanctuary seekers together as well as many organisations providing support to people seeking sanctuary.

Are you newly arrived in Cardiff?

If you have just arrived in Cardiff then the information on this page might be useful for you.  To find the services that matter to you, click or download a copy of the Cardiff City of Sanctuary Service Map.  There you will find where to go for support with your asylum application or where to go if you want to do your biometric. Alternatively, here are some of the main organisations in Cardiff supporting asylum seekers and refugees.

Please note that these pages are being updated, not least as services depend on the latest coronavirus situation. Please send any feedback to: [email protected]

Asylum Justice

Free legal advice, assistance and representation to asylum seekers and refugees
Windsor Place, Cardiff, CF10 3BZ
Tel: 02920 499421
Drop in Monday evenings 6-8:30pm at United Reformed Church

Oasis Cardiff – Drop Ins

69B Splott Road, Cardiff, CF24 2BW
Tel: 02920 460 424
Monday to Friday
Free Internet, refreshments, lunch, CV support, workshops, sports
Free English classes -everyday
Friends and Neighbours – FAN Group – Wednesdays at 12.30 pm – 1.00 pm
TABLE TENNIS everyone Mornings
FOOTBALL Tuesday afternoons
CRICKET Fridays afternoon
VOLLEYBALL Mondays, Wednesdays and Thursdays afternoons
POOL, AIR HOCKEY, DOMINOS & JENGA – Available all day everyday

Migrant Help Cardiff

Migrant Help runs a free asylum helpline accessible to all asylum seekers in the UK. They can assist with applications for asylum support, reporting maintenance issues with asylum accommodation, requests for assistance, and advice on any asylum-related queries.

Telephone: 0808 8010 503, open 24/7/365

Service User Portal: (for webchat, self-serve forms and information resources)

Trinity Centre

Trinity Methodist Church
Four Elms Road, Cardiff, CF24 1LE
Tel:029 201 155011

Here is a schedule of drop activities taking place at the Trinity Centre

Tros Gynnal – Fair&Square Advocacy Group & Participation Project
Goldtops House, Pentonville, Newport, NP20 5HB
01633 546680

Cardiff Destitution Clinic

Multi Agency Destitution Clinic consisting of: Home4U, Sharedydd, WRC, Migrant Help, CHAPs and British Red Cross.

Mondays from 2:00pm to 4:00pm at Trinity Centre, Four Elms Road/Piercefield Place, Cardiff. CF24 1LE 

If you are experiencing destitution or severe hardship (e.g.refused Asylum Seeker or have been granted Refugee status and are waiting for benefits to start), come along to this clinic. You can access support and advice including information on accommodation, small payments and food supplies.

Welsh Refugee Council Services

Contact: 0808 196 7273

Welsh Refugee Council’s Move On Services

120-122, Broadway Cardiff, CF241NJ
Tel: 2920 489800
Monday – Friday
Individual casework to refugees in Cardiff to people who have been granted refugee status or other forms of leave to remain within the asylum system. Please ring or pop in to make an appointment.

Welsh Refugee Council’s Violence Against  Women and Girls Support Service

120-122, Broadway Cardiff, CF241NJ
Tel: 02920 489800
Monday – Friday
Para-legal advice to women asylum seekers on violence against women and girls and encourages them to talk through their experiences with a skilled professional who will listen and guide them where appropriate. Please ring or pop in to make an appointment.

Welsh Refugee Council Free  ESOL Classes

120-122 Broadway Cardiff CF241NJ
Tel: 02920 489800
For time and details of the classes download the schedule here

Welsh Refugee Council’s Women Get Active

120-122 Broadway Cardiff, CF241NJ
Provides fitness and sport activities to asylum seek and refugee women only at the YMCA in Cardiff three times weekly
Tel: 02920 489800 or email Andree Morgan Andrews

Woman Seeking Sanctuary Support Group WSSAG

3 North Church Street, CF105HB
Tel: 02921 320635
Women’s meeting group
For details of the next drop in go to WSSAG
To contact WSSAG go here

Birth Partner Project 

The project gives women access to birth partner support during pregnancy, birth and the first weeks with their new-born baby. It provides support and help in understanding choices for women without a birth partner who cannot pay for a Doula: in pregnancy, during labour and in the days after the birth of their baby. It also provides signposting to appropriate sources of information and help.

It takes referrals from Midwives, as well as GPs, Obstetricians, Health Visitors, Voluntary Sector Organisations and Local Authorities. mailto: [email protected]